FREQUENTLY ASKED QUESTIONS

Do you print custom designs or only your own designs? 

Yes! If you already have a design ready to go to print or have a idea for a design that you would like see come to life, our graphic design team will work with you to bring it to life.

We work with a variety of clients who are looking for a specific shape, paper or special effect. We work diligently to source vendors that can provide the material we need to help bring your idea to fruition.

For a custom design quote, please submit our and our graphic design team will reach out to you.

How do I set up my file for print?

When sending a project to print, you want to ensure the file format is acceptable, it contains a bleed, takes a safe zone into consideration and is in the right color profile.

File Formats: We accept the following file formats to ensure a high quality print, we recommend formats such as PDF, AI, PSD, EPS, IND and TIFF.

If you only have a document that is an image format, such as JPEG or PNG, that is a high resolution (300 DPI at the size you want printed), these files will work as well.

Bleed: If you want your artwork, photo or design to be extended to the edges of the paper, you need to include a .125″ area (bleed) around the project.

For example, if you want a 8.50×11 document, the file submitted should be 8.75×11.25 which includes the bleed.

Safe Zone: The safe zone ensures none of the important information on your project gets cut off. Please create a .125″ safe zone within your document, never extend text to the edges of the project, unless it is part of the design.

Color Profile: Your print files should be in a CMYK color profile as that is the ink used in the printers. If you submit a project in a RGB color profile, the printed piece will not look as expected and look different.

What is BLEED?

A bleed in printing is used when your photo, design or artwork extends to the edges of the paper.

The easiest way to explain a bleed is that it is an extra inch or so added to your project to ensure you will not see any white lines or areas around your prints when they are cut to their final size. Bleeds range anywhere from .125 inches to .5 inches, depending on the type of project and the printer you are working with.

We use a .125” bleed. This means if you are creating a document that you want to be 8.5×11 once printed, the file submitted needs to be 8.75×11.25. This file size reflects a .125” bleed on each side of your postcard.

When do you need a bleed? It is highly recommend that you add a bleed to all projects.

I don’t know where to start.

Give us a call 800.447.0151.  We will listen to your needs and tell you what your options are.

A idea may seem overwhelming until you have the right solution from our design team. We often can put things in perspective and offer solutions that you may not have even considered.

What do you charge for your graphic design services?

Prices depend on many variables, but you can be sure you are getting a great service and product for your project. Design jobs are charged by the hour and typically graphic design projects are charged $75/hr.

I need a rush job, which includes graphic design help. 

We often can accommodate some jobs depending on our current production schedule. However, rush fees will apply.